Mobile field service management. Digital worksheets, work orders, mobile stock, photos, signatures, GPS tracking — ERP integration, offline operation…
Integrated with the world's leading ERP systems
The problem
Digitalising field service and maintenance — solved!
Hand-filled job sheets, unattended tasks, uninvoiced work… Digital worksheets not only simplify administration, they also build trust and accountability.
Dispatchers see technician locations, workloads, and service order statuses in real time. No more unnecessary calls, mix-ups, or chaos.
Technicians see exactly what parts they carry and what's in the warehouse. HQ can react immediately to parts shortages or resource gaps.
FieldService
A mobile system designed for service technicians and maintenance crews. All the data and functions you need — even without an internet connection.
Integration
Native connectivity with Microsoft ERP and other platforms. All data in one place, no redundancy.
Process
One call or online request, and the system takes it from there — no paper, no human error.
The customer reports the issue online through the service request portal, or the dispatcher logs it by phone.
The order lands in the dispatcher console; the New Order Wizard matches the customer and equipment in seconds.
The technician heads out with a GPS route plan and every relevant record — even fully offline.
The worksheet closes with the customer's signature; parts used and labor time flow straight into the ERP.
References
Since deploying FieldService, the administrative workload on our technicians has dropped to a fraction of what it was. Worksheet processing time is shorter and we receive excellent-quality data from the field.
They found a solution for every one of our specific requirements. When there was no ready-made answer, they developed it for us. Their engineering expertise and local Hungarian experience were key factors in our decision.
The FieldSoft team is always reachable when we need advice or assistance. They are up to date on accounting, financial and technology questions alike.
FAQ
Not necessarily. FieldService also works standalone, with its own web-based dispatcher console for managing customers, equipment, and service orders. If you already run Navision or Business Central, FieldService integrates natively, and invoicing and stock movements stay inside your existing ERP.
A customer's online request (or a dispatcher's phone-logged one) automatically lands in the dispatcher console. The dispatcher approves it with a click and assigns it to the nearest available technician — the system then routes them to the site.
Yes. FieldService already ships with Hungarian, English, and Croatian interfaces, so international or cross-border service teams can use it just as smoothly.
Request a free on-site demonstration
Free, personal demonstration — tailored to your own service processes.
FieldSoft Informatikai Kft. · H-2890 Tata, Perényi utca 18. · Reg. no.: Cg.11-09-024919 · VAT: 24245061-2-11